Customer Service
We want you to love your Kabundji shoes. Here is everything you need to know about getting them to your door — and what to do if they are not quite right.
| Method | Cost | Delivery Time |
|---|---|---|
| Standard Shipping | €9.90 | 3 — 5 business days |
| Express Shipping | €19.90 | 1 — 2 business days |
| Free ShippingOn orders over €150 | Free | 3 — 5 business days |
European Union: 3 — 5 business days
United Kingdom: 5 — 7 business days
International: 7 — 14 business days
Delivery times are estimates from the date of dispatch. Custom duties and taxes for international orders are the responsibility of the recipient.
We offer a 30-day return policy on all purchases. Items must be unworn, in their original condition, and in the original packaging.
Email us at returns@kabundjishoes.com with your order number and reason for return.
We will send you a prepaid return shipping label within 24 hours.
Pack your items securely in the original packaging and attach the return label.
Once we receive and inspect your return, we will process your refund within 5 business days.